Is It Possible for an AI Help Desk to Feel Human at Scale?
by Freshworks CIO Ashwin Ballal discussed the importance of empathy in the IT help desk experience, highlighting that AI can cut costs and increase efficiency, but …
Research on Quantum Computing: Who’s Winning the World Race?
Quantum computing research is gaining momentum globally, with governments, universities, and private labs investing in the field. The Quantum Index Report 2025 reveals the global …
Will the Switch to Agentic AI Be Made Easier by Salesforce’s Purchase of Informatica?
Salesforce acquired Informatica for $8 billion in 2025, a potential catalyst for its renewal due to its AI-scale data delivery expertise, following a failed previous …
Is the hacker’s claim that “20 million ChatGPT logins” were breached true?
OpenAI has shifted into inquiry mode after a hacker named “EmirKing” claimed to be selling 20 million ChatGPT users’ login information on a hackers’ forum, …
Is Your Company at Risk from “Bring Your Own AI” (BYOAI) Cyberattacks?
Generally speaking, having more options is beneficial since it increases competition and benefits customers. However, it’s not necessarily beneficial for your company to have too …
Tokyo will review the cryptocurrency tax system “by June,” according to the Japanese finance minister
Additionally, Japanese Prime Minister Shigeru Ishiba states that “the healthy development” of cryptocurrency is “extremely important.” By the end of June this year, Tokyo will …
The Global AI Race Was Redefined by China’s DeepSeek
DeepSeek R1, a Chinese chatbot that competes with ChatGPT, has gained significant attention due to its low price and rapid app downloads. The chatbot’s launch …
DeepSeek explained: All the information you require
There has been a widespread belief in the field of artificial intelligence that creating state-of-the-art large language models necessitates substantial financial and technical resources. That’s …
2025–2030 GE Aerospace Stock Forecast: Are GE Stocks Still Cheap?
GE Aerospace’s stock price has doubled in the past year due to strong quarterly results and revised full-year profit expectations. However, the stock forecast 2025-2030 …
French Investigators Start Examining Binance for Money Laundering
The biggest cryptocurrency exchange in the world, Binance, is under investigation in France for allegedly laundering money connected to tax evasion, drug trafficking, and unlicensed …