Is It Possible for an AI Help Desk to Feel Human at Scale?
by Freshworks CIO Ashwin Ballal discussed the importance of empathy in the IT help desk experience, highlighting that AI can cut costs and increase efficiency, but …
Tag: Artificial Intelligence
Will the Switch to Agentic AI Be Made Easier by Salesforce’s Purchase of Informatica?
Salesforce acquired Informatica for $8 billion in 2025, a potential catalyst for its renewal due to its AI-scale data delivery expertise, following a failed previous …
How AI Assists First Responders & Police
AI is transforming industries, enabling sustainable food production, and discovering new asteroids, but its potential to improve public safety and high-pressure situations remains uncertain. AI …
How Artificial Intelligence Can Find New Asteroids in the Earth’s Ring
AI has discovered over 27,000 new celestial objects around our Solar System, with over 1.3 million cataloged asteroids, prompting a constant effort to identify and …
YouTube Now Offers Shorts Creators AI-Generated Video Backgrounds
Key Takeaways Artificial intelligence-generated 1080p video backdrops are now available on YouTube’s Dream Screen. Selected creators in the US, Canada, Australia, and New Zealand can …
Sagence Creates AI Model Analog Chips
Key Takeaways By developing energy-efficient analog chips as GPU substitutes, Sagence AI is enhancing AI sustainability and performance. For more effective AI operations, Sagence’s novel …
Perplexity AI Introduces a Hub to Monitor Real-Time US Election Results
Key Takeaways Using information from Democracy Works and The Associated Press, Perplexity built an election hub to assist users in tracking outcomes. The platform provides …
Google Postpones Release of Next-Gen AI Agents Until 2025
Key Takeaways Project Astra by Google has been delayed until 2025. Delivering AI agents that engage in real-time interactions with the physical world across various …
How Intelligent Commercial Fleets Are Being Transformed by EVs and AI
Customers have been the primary focus of the electric vehicle market, with manufacturers like Tesla, BMW, and Porsche targeting tech-savvy luxury automobile drivers with their …
The NotebookLM Update Enables Users to Guide AI Podcast Conversations
Key takeaways There is now a “Customize” button for AI-generated audio overviews in Google’s NotebookLM. Now, users may start debates and summarize videos by guiding …